OnPix HELP   &   Frequently Asked Questions
Overview
  • click What does OnPix do?
  • click What are the costs of using it?
  • click I have no Film or password, can I have a look at the way OnPix works?
  • click OnPix looks like fun for the home user, is it any real use to a Pro?
  • click Is there any OnPix Suggestion Box or feedback mechanism?

Logging On and Off

  • click My film has been processed by the store, how do I Log On for the first time?
  • click I've already become an OnPix User, how do I logon with my Username?
  • click What does Logging Off do?
  • click I've forgotten my password, what can I do?
  • click How do I change my passwords?
  • click What happens if I want to change my email address?
  • click Logon tips for the Power User.

Films

  • click How do I get my first Film online?
  • click Is there a limit on the number of Films I can have?
  • click How long does my film stay online for free?
  • click Can I share a Film with other people or does that only work for Albums?
  • click What's the difference between the Film Edit and Preview mode?
  • click What's this business about changing Film ownership?
  • click What happens to my Albums if I delete a Film?
  • click What happens if I delete all my Films?
  • click What is the Film Info facility good for?
  • click Can I change the thumbnail and zoom picture sizes?
  • click How many images can a Film contain?
  • click What happens to my Albums if I delete an image from a Film?
  • click What happens if I delete all the images from a Film?

Albums

  • click How do I get to have an Album online?
  • click Is there a limit on the number of Albums I can have?
  • click What's this business about different Album Styles?
  • click How many images can an Album contain?
  • click Can an image show up in more than one Album?
  • click How do I add more images to an existing Album?
  • click Can an Album contain images from more than one Film?
  • click If I remove an image from an Album, does it "destroy" the image?
  • click What happens if I delete an Album?
  • click What is the Album Info facility good for?
  • click What is a Public Album?

Images

  • click Can I adjust the quality of my images?
  • click Can I move my images from one film to another film?
  • click If I edit the title/caption of an image, does it show up in all my Albums?
  • click If I rotate an image, does it change that image in all my Albums?

Uploading Images

  • click What does uploading images mean?
  • click How do I upload and what can I upload?
  • click Are there any limits on the number of images I can upload?

Orders

  • click How long does it take to process my reprints?
  • click I want to follow up an order I placed, how do I do that?
  • click I'm nervous about putting my credit card online, is there another way?
  • click What reprint sizes are available?
  • click What are the pack and post options and costs?